Park & Ride permits - Terms and conditions

  1. Gold and regular Park and Ride permits are non-transferable and are only valid for the lot and month shown on the permit.
  2. To purchase a Park and Ride permit, a valid transit monthly pass for the same month must be purchased.
  3. Customers who wish to suspend their pass may do so for a maximum of two months per calendar year. Notification of suspension must be received no later than the 10th of the month prior.
  4. The permit must be placed on the rearview mirror with the side indicating the month facing the windshield. Vehicles that do not display a valid permit on the mirror may be ticketed and towed at the owner's risk and expense.
  5. Gold Park and Ride permits guarantee parking seven days a week, excluding overnight.
  6. For the Baseline Park and Ride, regular Park and Ride permits are mandatory before 11:00 a.m. on weekdays. Note that this permit is not available to Algonquin College staff, students or visitors.
  7. The automatic renewal plan requires a valid credit card. Pre-paid credit cards are not accepted. Credit cards and Visa / Mastercard Debit are charged on the 15th or 16th of the month for the next month’s parking permit, allowing sufficient mailing time. It is the responsibility of the permit holder to notify OC Transpo of any change of address or card expiration date. OC Transpo is not responsible for non-delivery of permits or for delivery of permits to outdated addresses.
  8. OC Transpo is not responsible for contacting permit holders or applicants on the automatic renewal plan whose accounts have insufficient funds or whose card has expired. Any second occurrence in an account during any six-month period will result in cancellation of the automatic renewal plan without further notice.
  9. To cancel an automatic renewal plan, the permit holder must advise OC Transpo by the 10th day of the previous month by e-mail at parkandridepermits@ottawa.ca or by phone at 613-560-5000, select a language, then options 3-2-3. After this date, the permit is considered automatically renewed and non-refundable, assuming sufficient funds were available.
  10. For Park and Ride lots where additional permits are available, permits are sold up to the 14th of the month for which the permit is required; availability is on a first come first served basis. Contact OC Transpo at 613-560-5000, select a language, then options 3-2-3 for purchase locations.
  11. OC Transpo assumes no responsibility for loss or damage to vehicles or their contents, howsoever caused, or for the loss or theft of a Park and Ride permit.
  12. Fees for permits are subject to increase. Fees are subject to Council approval through the budget process on an annual basis. Information will be part of budget documents published on ottawa.ca when approved, or updated fares will be posted on octranspo.com .
  13. I understand that the information provided on this form may be used by OC Transpo for the purposes of analysis and marketing for the Park and Ride Program and other transit related initiatives. OC Transpo agrees not to release this information to any other company.
  14. Rules and conditions are subject to change without notice.
  15. Park and Ride permits are non-refundable.
  16. By purchasing a Park and Ride permit, you agree to the above terms and conditions.
  17. For further information, please e-mail parkandridepermits@ottawa.ca or call 613-560-5000, select your language, then select options 3-2-3.

Please note that these terms and conditions are subject to change.

Revised – 27 May 2025